Frequently Asked Questions

❓ Frequently Asked Questions

L & L Designs, L.L.C.
Serving You with Purpose, Passion & Faith

How long does it take to receive my order?

Our processing time is 5–7 business days after payment. Shipping takes 3–5 business days via USPS or UPS.

Can I return or exchange my item?

No. Due to the custom nature of our products, all sales are final. Please double-check your order before submitting.

What if my item arrives damaged?

Contact us within 3 days of delivery with photos at Landldesigns01@gmail.com. We’ll review your case and respond within 2–3 business days.

Where are you located?

We’re based in beautiful Plaquemines Parish, Louisiana and ship across the United States.

Do you offer local pickup?

Yes! Select “Local Pickup” at checkout and we’ll notify you once your order is ready.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and Shopify Payments.

Can I place a custom order?

Absolutely! Visit our website or contact us to discuss your custom design needs.

Still have questions? Reach out — we're happy to help.